Before contacting us, please review our frequently asked questions.

By Phone

Please call us immediately if you think you may have a natural gas leak. Emergency Procedures

  • Gas Emergencies
    If MGU responds to a natural gas leak call and no one is present, the natural gas will be shut-off due to safety concerns.
  • 24-Hour Customer Service

By Mail

Michigan Gas Utilities
Attn: Customer Service
P.O. Box 2176
Scottsbluff, NE 69363
Mailing Your Payment


MGU purchases services and materials through our parent company, WEC Energy Group. Supplier representatives can find more information on their website.

By Email

Please complete the form below. We will respond as soon as possible. If you are contacting us regarding a past-due balance on your account, you can make Payment Arrangements online.

  1. Contact Information
  2. Verify & Submit
  3. Confirmation

Required Field  = Required Fields

If you smell natural gas or think you have a gas leak:

  • Get everyone out the building immediately.
  • DO NOT use the telephone, a flashlight or any electrical switches.
  • Once you are safely outside, call MGU at 800-401-6451 from your cell phone or a neighbor's phone.
Contact Information




WEC Energy Group